Ctc77's Privacy Policy
Your Data Is Safe With Us

Ctc77 (https://ctc77.pro) is a trusted online gaming platform for Bangladeshi players. We understand how valuable your personal information is. This Privacy Policy explains — with full transparency — what data ctc77 holds about you, how it is used, and what rights you have.

By using the ctc77 website or app, you are agreeing to this Privacy Policy. If you do not agree with these terms, please refrain from using our platform and reach out to our support team.

Ctc77 collects certain personal data to deliver its services. Full details are provided in the table below:

We collect only the data necessary to deliver our services and meet legal obligations. We never request unnecessary or excessive information.

Ctc77 collects your information through the following methods:

• At Registration: Information you provide when creating an account is collected directly at the point of entry.
• KYC Verification: Identity documents are collected to verify your identity prior to withdrawal.
• Payment Processing: Payment details are automatically recorded during deposits and withdrawals.
• Gaming Activity: When you play games, your bets, outcomes, and session timestamps are recorded on our servers.
• Cookies & Tracking: Device and browser information is collected automatically when you visit our website.
• Support Contact: When you contact our support team, a record of the conversation is maintained.

Ctc77 uses your data solely for the purposes listed below and for no other reason:

• Account Management: To support registration, login, identity verification, and account security.
• Payment Processing: Transaction data is used to process incoming deposits and outgoing withdrawals.
• Improving Gaming Experience: To provide game recommendations and personalized offers tailored to your preferences.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Customer Support: To resolve support requests and handle complaints.
• Marketing Communications: To send you promotions and bonus-related messages, subject to your consent.

Ctc77 never sells your personal data. However, information may be shared with specific third parties in the limited circumstances below:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information needed to complete transactions.
• Game Provider: Game software providers for Live Casino or slots titles may receive limited technical data.
• Legal Authorities: Data may be disclosed in response to a court order, regulatory directive, or investigation requirement.
• Security Partners: Fraud detection service providers help keep your account secure.

Ctc77 maintains legal agreements with all third parties that bind them to strict data protection obligations. They are not permitted to use any information received for their own purposes.

Ctc77 applies industry-leading standards to protect your data. Our security framework includes:

• SSL/TLS Encryption: All communications on the website and app are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only a bcrypt hash is kept.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Firewall & DDoS Protection: Advanced firewalls and intrusion prevention systems are in place at the server level.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Only authorized personnel have access to specific data.

Ctc77 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. We use three types of cookies:

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the website.

As a ctc77 user, you have the following rights over your personal data:

Ctc77 retains your data only for as long as necessary. All data is kept while your account remains active. After account closure:

• Transaction Records: Retained for up to 5 years to meet legal obligations.
• KYC Documents: Retained for up to 5–7 years under AML regulations.
• Support Contact: Up to 3 years for the purpose of litigation or dispute resolution.
• Other Personal Information: Deleted 6 months after account closure.

Ctc77 strictly prohibits registration and gaming by anyone under 18. We do not collect or store data from minors. If we become aware that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

For any questions, complaints, or requests regarding this Privacy Policy, our dedicated team is always ready to help. Contact us:

• Email: [email protected] (General Inquiries)
• Data Protection Officer: [email protected]
• Response Time: Within 30 business days

If this Privacy Policy changes, we will post a notice on the website and notify you at your registered email address. Continued use of the site after any changes constitutes acceptance of the updated policy.